Terms of Service

Welcome to https://ghosttourlondon.com/ (the “Website”), operated by Global Experiences SRL (“we,” “us,” or “our”). By accessing or using our Website or booking our tours, you agree to comply with these Terms of Service (“Terms”). Please read these Terms carefully before using our services.

1. Acceptance of Terms

By accessing the Website or booking our services, you agree to be bound by these Terms, our Privacy Policy, and any additional guidelines or rules posted on the Website. If you do not agree, please do not use our Website or services.

2. Services

Global Experiences SRL offers guided ghost tours in Rome (“Services”).

  • Services are subject to availability and may be modified, suspended, or terminated without prior notice.

  • All bookings are subject to confirmation. We reserve the right to decline a booking at our sole discretion.

3. Eligibility

To book a tour, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete information during the booking process.

4. Bookings and Payments

  • All bookings must be made through the Website or other authorized channels.

  • Full payment is required to confirm your booking. We accept major credit cards and other payment methods listed on the Website.

  • Prices are listed in Euros (€) and include applicable taxes unless stated otherwise.

  • Any additional fees, such as foreign transaction fees, are the responsibility of the customer.

5. Cancellations and Refunds

By You:

  • Cancellations made more than 48 hours before the scheduled tour will receive a full refund.

  • Cancellations made less than 48 hours before the tour are non-refundable.

By Us:

  • We reserve the right to cancel or reschedule a tour due to unforeseen circumstances, such as inclement weather or safety concerns. In such cases, you may choose between a full refund or rescheduling.

6. Code of Conduct

To ensure a safe and enjoyable experience for everyone, you agree to:

  • Follow all instructions provided by our tour guides.

  • Refrain from disruptive, abusive, or unsafe behavior.

  • Respect local laws and cultural norms during the tour.

We reserve the right to remove anyone from a tour for violating these rules without issuing a refund.

7. Intellectual Property

All content on the Website, including text, images, logos, and graphics, is the property of Global Experiences SRL or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.

8. Liability

  • Participation in tours is at your own risk. By booking a tour, you acknowledge the inherent risks of outdoor activities and agree to release Global Experiences SRL from any liability for injury, loss, or damage.

  • We are not responsible for third-party services, such as transportation or accommodations.

9. Changes to Terms

We may update these Terms from time to time. The updated Terms will be posted on the Website with the “Effective Date” noted at the top. Continued use of our Website or services constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by the laws of Italy. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Rome, Italy.

11. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at: info@carpediemtours.com

Thank you for choosing Global Experiences SRL for your Rome ghost tour experience. We look forward to showing you the darker side of the Eternal City!

2025 Rome Ghost Tour. all rights reserved.

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